Welcome to Hope Star!


1. Please fill in the following information carefully when mailing, otherwise it will affect your return/exchange handling:
·Your Name
· Receipt address, Email
·Order number, product name and model number
·Refund/Exchange Reason
2. If you need to check the report of the goods, you also need to provide inspection reports, view the return instructions, replacement instructions;
3. Please confirm the goods receipt as soon as possible after receiving the goods, otherwise it will affect your handling of return/exchange.
4. Some of the iWebShop website products are provided by merchants that cooperate with the iWebShop website. Please contact the merchant directly for the return/exchange process of this product.